Quick Delivery Pro

Dispatch ran on phone calls. Nobody could answer 'where is my order' without ringing a driver, and drivers were interrupted mid-route to answer.

Status became data instead of conversation. Drivers advance an order through defined states from their phone, and every downstream view — customer tracking page, dispatcher board, daily totals — reads from that same transition log.

Dispatchers stopped calling drivers to find out where things were, and customers stopped calling dispatchers.